Frequently Asked Questions

Cancellations & Refunds

We ask that everyone who signs up is fully committed to the event. If you have an unforeseen conflict, we will do our best to give refunds up to 2 weeks before the event. Within the 2 week window, our finances are dedicated to covering the event costs and we cannot give any refunds.

New to Ice Climbing? What to Expect

First off, you should an expect an awesome time! Here’s what else you should expect to do:

  • Climb some ice!
  • Learn about ice climbing technique and reading ice conditions
  • Learn about belaying and safety at ice climbing crags
  • Get tips and tricks from the experts! Your guides are professional climbing guides with years of climbing experience. You’re going to be learning from the best!
  • Try out different routes
  • Demo different types/brands of gear (ice climbing boots, crampons, ice axes)

What to Wear & Bring

Layers! Lots of layers! Check out this packing list to see what you need to bring.

Can I Climb In a Group With My Friends?

We can’t guarantee this, but you can try to sign up for the same group when you register. Even if you are in separate climbing groups during the day, there will be plenty of group hangout time in the evenings.

Have Gear to Lend? We Track It!

Bring it! Extra helmets, warm layers, harnesses, ice tools, and crampons are welcome. You should mark your gear but we will also tag it and make sure every item you share with the group gets back to you at the end of the day.

Tips for Beginners!

Awesome! There are plenty of good videos on YouTube that cover ice climbing skills. This one is a good introduction to basic ice climbing technique:

I Have Food Allergies

Send a short email to with the subject line “Allergies” listing your allergies. We’ll do our best to accommodate all food allergies. Feel free to bring some of your own food to supplement your meals.

Do More Ice Climbing

Contact your local guide service. If you’re in New Hampshire, we encourage you to use our partner Cathedral Mountain Guides. They provide great rates for student outing clubs. Let them know the VICE team recommended them to you!

Demo Gear? Get Some!

After the event, we will post a list of the brands and styles of the demo gear. Feel free to ask one of your volunteers during the event as well!